Website Privacy

Fiserv ISS/Trust Industrial Bank (“Fiserv ISS”) respects your privacy and is committed to protecting the information you provide to us through this our affiliated organization's websites. We do not sell or distribute website visitor or customer information to third parties. Any user information we gather will be distributed within Fiserv ISS or its affiliated organizations to serve your needs and respond to your information requests. When using our website(s) these are the guidelines we use in protecting your personal information.

Gathering of User Information

When you access this site, the type of internet browser you use is automatically collected and is placed in our Internet access logs. We use this information to learn which pages and information our website users and visitors access and how often. Throughout our site, we may provide the opportunity to subscribe to Fiserv ISS events or company news, to request company information, or to request product, or service information through an e-mail contact form. We use the information to respond to your requests. It is completely up to you whether or not you want to provide this information.

Use of Cookies

Cookies are small files of information that save specific information about your visit to a website on your computer. There are two types of cookies, persistent and session-based. Only persistent cookies remain on your computer after you've closed your browser or turned off your computer. The website uses persistent cookies only minimally to assign a "User ID" The cookies we use identify you merely as a number and are used only to assist in producing overall site visitor statistics.

Cookies, by themselves, cannot be used to find out the identity of any user. As a Fiserv ISS customer, we are especially careful about the security and confidentiality of the information we send through persistent cookies.

The cookies we use extensively are session cookies and remain in your computer's memory only until your browser session has ended and is completely closed. Session cookies disappear from your computer when you close your browser software or turn off your computer. Session cookies allow you to conduct transactions or request your own personal or account information on our website. They contain encrypted or encoded information about your account(s), and/or identifying information that you have previously provided to us. This information allows Fiserv ISS to process your online transactions and requests.

Without the session cookie information, we would not be able to complete your Web transactions securely. Session cookies help us make sure you are who you say you are after you've logged in. If you are uncomfortable regarding the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. However, limiting or disabling cookies on your computer may limit the availability of some of the Fiserv ISS website offerings.

Disclosure of User Information

Fiserv ISS does not sell or distribute user information to third-parties. If you have voluntarily submitted user information to us through an e-mail or contact form, Fiserv ISS maintains your security by ensuring the information is only distributed within Fiserv ISS and its affiliates. This enables us to respond to your request about a product or service. If you subscribe to an e-mail list, you will be given instructions on how to remove yourself from that list.

External Links

The website may provide links to other third-party websites or websites affiliated with Fiserv ISS through a business partnership or otherwise. Fiserv ISS is not responsible for the privacy policies, practices, or the content of such external links. The websites of organizations affiliated with Fiserv ISS may provide the same or individualized privacy statements. These links are provided to you for convenience purposes only, and you access them at your own risk.

If you have any questions about our privacy and security policies, please contact Fiserv ISS at 800-525-9054, option 2.

Fiserv ISS’s services are provided by Fiserv Affinity, Inc. and Trust Industrial Bank, Member FDIC.

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